Delete your account

1. From the app

Open the Parkos app or the Parkos Partner app, go to Profile, and tap Delete account below Sign out. Type DELETE to confirm. Your account is deleted straight away and you are signed out on every device.

If an order is still waiting to be collected, or a shop still has an order to hand over, finish or cancel it first. The app tells you which one.

2. Without the app

Write to contact.parkos@gmail.com from the email address registered to your account, or include the mobile number you signed up with. We confirm it is you, delete the account, and reply when it is done.

3. What is deleted straight away

• Your name, mobile number, email address and Google sign-in
• Saved addresses and payment preferences
• Requests that did not become an order, and the offers on them
• Reviews you wrote, and reviews written about you
• For a shop: its listing, its open bids, bank details for payouts and verification documents
• For a shop: the bidding pass, from that day. Days left on it end and are not refunded.

4. What is kept, and why

• Completed and cancelled orders, without the customer's name or contact details. They are tax records for the shop, and the law requires them to be kept. For those orders, the request behind each one is kept with its notes removed and its location blurred to about a kilometre.
• A shop's name, address, GSTIN and PAN on those orders, for the same reason. The GSTIN can be registered again with a new account. A shop that Parkos suspended stays suspended if it registers again.

5. Signing up again

You can sign up again with the same mobile number or email at any time. It will be a new, empty account: nothing from the deleted one comes back.